How can government use technology to meet the needs of citizens?

How can government use technology to meet the needs of citizens?

As we access government services online with increasing regularity, can government meet the challenge and win public confidence?
On today's show we chat to Gemma Cassells, Lead Strategist at the DDI Programme (University of Edinburgh) and Johnny Hugill, Head of Research and Intelligence at Public. We ask, as government has become more important in our lives, how can government meet the challenges we all face?

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