Are users of Generative AI aware of hallucinations?

Joe Baguley, CTO at VMware for EMEA is a returning guest, who has always offered insight on emerging tech, so it made sense to ask him about generative AI. Why? Because your dentist is talking about AI, and it's in the hands of people who don't understand the tech. So what are the steps of organisations looking to use the tools in a safe and sustainable way?