![Karsten Smet](https://cdn.prod.website-files.com/626a518e6507e34a484ee1fd/626a518e6507e3a9444eec3a_5c863d436232cef5805bf7eb_Untitled%2520design%2520(41).png)
Karsten Smet
COO, UKCloud Ltd
On the show today we chat with Karsten, the COO of UKCloud. Karsten was a deeply technical professional who has pivoted his career to focus on customer service and culture. In this interview we’re exploring how he’s implementing a customer centric culture at UKCloud and helping the business go through a period of rapid growth.