![Pete points out how liability can be turned into a customer success story.](https://cdn.prod.website-files.com/626a518e6507e34a484ee1fd/640612a59c8eb1c3fa8795b1_pete-howroyd.webp)
Pete points out how liability can be turned into a customer success story.
Always forgetting your loyalty card? Pete has a solution and the makings of a whole new currency.
Pete Howroyd is CEO and founder of Swapi, a loyalty platform that frees up choice to the customer, whilst reducing the liabilities accrued on the financial books. WIth a BETA version of the app launch soon, his was a great time to chat to Pete.