The Future of Customer Service: Text Messaging and AI with Quiq

The Future of Customer Service: Text Messaging and AI with Quiq

Meet Mike Myer, CEO of Quiq.
On Tech Talks today we chat with Mike Myer, the CEO and founder of Quiq, and discuss the future of customer service and engagement. Whilst at Collision, David sat down with Mike as he shared insights on how Quiq is revolutionizing the way businesses connect with their customers through text messaging and AI. What is the role of AI in enhancing customer service, and what challenges and opportunities come with adopting these new technologies? Also on the show David and Akeesh discuss the news that Google have hired the founders of Character.ai and ask what it means for the industry.

Listen

Listen and subscribe to our podcast to immerse yourself in the world of tech insights, from AI to CyberSecurity, talent and Quantum

Apple Podcasts
Spotify Podcasts
Google Podcasts

Share your expertise with us!

Suggest yourself or someone you know to be a guest on Tech Talks and join the conversation shaping the future of tech.

More podcasts

Remember that your customers are people, not 1s and 0s.
Jon Stamell, CEO of Oomiji, talks to us about building proper digital relationships with your customers.
Carlo Gualandri
CEO, Soldo
During COP26, we ask what infrastructure do we need to measure the impact of environmental projects?
Tom Mills, MD of Two Oceans Strategy, talks about the need to measure environmental projects.
Understanding data and your audience with Chartable and Spotify.
We dive into the world of experience and analytics with Dave Zohrob (Chartable/Spotify) and Larry Gadea (Envoy).
The 'Colgate-strategy' is about more than just volume of users.
Gil Laser, CEO of GoTo, explains why they don't want a million customers, just a few thousand who use it everyday, twice a day.